Legal

Terms and Conditions

Cybear Platform (CYBE^R^® Portal) · Last modified: November 2, 2026

These Terms and Conditions ("Terms") are entered into by and between You ("You" or "Customer") and Delve Risk Solutions, LLC ("DELVEin," "Company," "Provider," "we," or "us"). These Terms govern your access to and use of the Cybear Platform — DELVEin's CYBE^R^® Portal — available at https://cybear.delvein.com and all associated subdomains and pages, including Event Pages published through the Platform (collectively, the "Platform"), together with all content, functionality, Intelligence Data, Reports, events, products, and services offered on or through the Platform (the "Services"). By using the Platform, accessing or using the Services, or clicking to accept or agree to these Terms, you accept and agree to be bound by these Terms. The DELVEin Privacy Policy is incorporated by reference into these Terms. If you do not agree, you must not access or use the Platform or Services.

THESE TERMS CONTAIN A DISPUTE RESOLUTION AND ARBITRATION PROVISION, INCLUDING A CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS.

If you wish to opt out of binding arbitration, you must email customersuccess@delverisk.com within 30 days of your initial acceptance of this Agreement.

1. Eligibility and Changes to Terms

The Platform and Services are offered only to users who are 18 years of age or older. By using them, you represent and warrant that you are of legal age to form a binding contract and meet all eligibility requirements. We may revise these Terms in our sole discretion, with changes effective immediately upon posting. Your continued use following revised Terms means you accept and agree to the changes. Changes to dispute resolution provisions will not apply to disputes for which the parties had actual notice prior to the change being posted.

2. Definitions

AGGREGATED STATISTICS: Data related to Customer's use of the Services, compiled in aggregate and anonymized by Provider to improve and market the Services.

AUTHORIZED USER: Customer's employees, consultants, contractors, and agents who are authorized by Customer to access and use the Services under Customer's account and for whom access has been purchased.

BATTLECARD: A condensed, executive-level ISAP format designed for at-a-glance use before or during an event or conversation.

CREDITS: Prepaid units consumed to generate Reports through the Platform, as further described in Section 7.

DOCUMENTATION: Provider's user manuals, handbooks, in-Platform guidance, and guides relating to the Services.

EVENT PAGE: A landing page, RSVP page, or post-event page created by Customer through Field Marketing Enablement^® and published, shared, or exported through the Platform.

FIELD MARKETING ENABLEMENT^® (FME): The Platform's event-planning capability, including event creation, executive targeting, invitations and invite-status tracking, venue and budget tracking, Event Pages, and related analytics.

GUEST: An individual invited to, or registering (RSVP) for, a Customer event through an Event Page or a personal invite link.

GUEST DATA: Information, data, and other content submitted by or on behalf of an Authorized User through the Services — including account and profile information, event details, budgets, attendee lists, invite statuses, uploaded files, and Guest and RSVP information collected through Event Pages — excluding Aggregated Statistics. Provider does not store, process, or hold any confidential, proprietary, or sensitive Customer Data. It is prohibited to attempt to upload or store any non-public internal information or data files to Provider.

INTELLIGENCE DATA (also "PROVIDER DATA"): The executive and company profiles, intelligence content, invite-fit and similar scores, event calendar data, Monthly Moves, Research & Reports, and all other data, reports, and content made available by Provider through the Services, together with all compiled or derived datasets created by Provider.

ISAP: An Intelligent Sales Account Plan — an intelligence report generated through the Platform covering, among other things, organizational overview, budget cycles, org structure and key stakeholders, technology stack, strategic initiatives, executive archetype analysis, and tailored messaging.

ORDER FORM: The ordering document or proposal signed or accepted by Customer and Provider detailing the specific Services, subscription tier, Authorized User counts, Credits, Verified Events sponsorships, fees, and any additional terms. If an Order Form conflicts with these Terms, the Order Form controls for that order.

PLATFORM (or "PORTAL"): The Cybear Platform (CYBE^R^® Portal) available at https://cybear.delvein.com, including all associated subdomains and pages.

REPORTS: ISAPs, Battlecards, Monthly Moves, Research & Reports, and any other generated or downloadable intelligence deliverables made available through the Services.

VERIFIED EVENTS: Provider's curated, limited-sponsorship executive event experiences (e.g., single-sponsor dinners and roundtables with verified attendees), offered under an applicable Order Form.

3. Accounts, Access, and Security

We reserve the right to withdraw or amend the Platform or Services without notice and are not liable if any part is unavailable. To access the Services, you must register and provide information that is correct, current, and complete. All information you provide is governed by our Privacy Policy.

Passwordless sign-in. The Platform authenticates users by sending unique sign-in links to the registered work email address. Sign-in links and personal invite links function as access credentials: you must treat them as confidential, must not forward or share them, and are responsible for maintaining the security of the email account at which you receive them. Your account is personal to you, and you agree not to provide any other person with access to the Services using your sign-in links or account.

Organization administration. Customer accounts may be administered by Customer-designated administrators (e.g., Portal Admin roles), who may manage Authorized Users, profiles, company details, documents, and subscription settings on Customer's behalf. Certain account attributes (such as user email addresses) are managed at the organization level.

Support access and monitoring. Authorized Provider personnel may access Customer accounts — including in a write-enabled support mode — for onboarding, support, troubleshooting, and administration. Platform activity (including sign-ins, page views, Report generation, and downloads) is logged for security, audit, support, and license-compliance purposes.

You must notify us immediately of any unauthorized access to or use of your account or any other breach of security. We have the right to disable any account, sign-in link, or identifier at any time if, in our opinion, you have violated any provision of these Terms.

4. Services Provision and Use Restrictions

Subject to timely payment of all applicable fees, Provider grants Customer a non-exclusive, non-transferable right to access and use the Services during the Term, solely for Customer's internal business purposes and solely by Authorized Users.

Documentation License. Customer is granted a non-exclusive, non-sublicensable, non-transferable license to use the Documentation for internal business purposes.

Use Restrictions. Customer shall not, directly or indirectly, nor permit any Authorized User or third party to:

Use Intelligence Data, Reports, or any other Provider data or information to train, fine-tune, or otherwise develop artificial intelligence systems, models, or LLMs without the explicit prior written approval of DELVEin.
Redistribute, resell, publish, or make available to any third party any Intelligence Data, Reports, or compiled datasets, in whole or in part, without prior written consent. Reports are licensed for internal use by Authorized Users only.
Generate or download Reports in excess of the Credits, download limits, or other usage limits specified in the applicable Order Form, or circumvent (or attempt to circumvent) Credit metering or usage controls.
Copy, modify, or create derivative works of the Services, Intelligence Data, or Documentation, except that Customer may incorporate insights from Reports into its own internal sales and marketing workflows.
Rent, lease, sell, sublicense, assign, distribute, publish, or transfer the Services or Documentation.
Alter, distort, or misrepresent any Intelligence Data or Report content in any publication, communication, or analysis.
Reverse engineer, disassemble, decompile, or otherwise attempt to gain access to any software component of the Services.
Remove any proprietary notices from the Services, Reports, or Documentation.
Use the Services or Documentation in any manner that infringes any intellectual property right or violates applicable law.

Unauthorized Use. Only paid, provisioned users are authorized to access the Services. Concurrent or shared use of a single user's access — including sharing of sign-in links — is strictly prohibited and considered Unauthorized Use. We track access patterns and multiple logins. Discovery of unauthorized access originating from your account will constitute a violation, allowing us to disable your access without any refund. Unauthorized use of any part of the Services is strictly prohibited and may result in civil and criminal penalties.

5. Intelligence Data; Permitted Data Use

Intelligence Data includes business-contact information and professional profiles relating to real individuals (for example, security executives). Customer shall:

Use Intelligence Data solely for lawful, internal business-to-business sales, marketing, and event-planning purposes;
Comply with all applicable laws in its use of Intelligence Data and in any resulting outreach, including anti-spam (e.g., CAN-SPAM), telemarketing, and data-protection and privacy laws;
Honor any opt-out, suppression, or removal request it receives from any individual;
Not use Intelligence Data to harass, intimidate, stalk, discriminate against, or otherwise harm any individual; and
Not use Intelligence Data or Reports as a factor in establishing any individual's eligibility for employment, credit, insurance, housing, or any other purpose regulated by the Fair Credit Reporting Act (FCRA). The Services are not provided by a consumer reporting agency and do not constitute "consumer reports" under the FCRA.

6. AI-Generated Content

ISAPs, Battlecards, personalized invitation copy, and certain other outputs are generated with the assistance of artificial intelligence and are grounded in curated intelligence maintained by DELVEin's open-source intelligence (OS-INT) team and proprietary datasets. AI-assisted outputs may nonetheless contain errors, omissions, or outdated information. Reports and Intelligence Data are provided for general business-intelligence purposes only; they do not constitute legal, financial, investment, or other professional advice, and Customer should independently verify material facts before relying or acting on them. Customer is responsible for reviewing AI-generated invitation copy and any other Platform-generated outbound content before publishing or sending it.

7. Credits and Report Generation

Report and data export generation is metered by Credits. Credit allocations, pricing, and any recurring grants are specified in the applicable Order Form. Unless the Order Form states otherwise: (a) different Report types consume different Credit amounts, as displayed in the Platform at the time of generation; (b) Credit consumption rates may be updated prospectively; (c) Credits have no cash value, are non-refundable and non-transferable; and (d) unused Credits expire two years after purchase. Additional Credits may be purchased through your DELVEin account manager or through the Platform directly.

8. Event Pages, RSVPs, and Guests

Field Marketing Enablement^® allows Customer to build, publish, share, and export Event Pages, including live RSVP forms and personal invite links, and to control whether an Event Page is publicly accessible or restricted to invite-link holders.

License to host. Customer grants Provider a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and distribute Event Page content (including host names, titles, photos, and bios drawn from user profiles) as directed by Customer for the purpose of operating and providing the Services.

Customer responsibility. Customer is solely responsible for its Event Page content, for the planning and conduct of its events, for its venue and vendor arrangements, and for compliance with all applicable laws in sending invitations and communications to Guests. Customer represents and warrants that it has all rights necessary to publish the content it includes on Event Pages.

Guest data. RSVP and Guest information collected through Event Pages are processed by Provider to provide the Services in accordance with the Privacy Policy. Customer is responsible for its own privacy notices and lawful handling of Guest information.

Removal. Provider may unpublish or remove any Event Page that violates these Terms or applicable law. Exported or self-hosted Event Page materials and documents remain subject to these Terms.

Guests. Guests who access Event Pages, personal invite links, or RSVP forms are visitors to the Platform and are subject to these Terms' provisions applicable to Platform visitors and to the Privacy Policy.

9. Verified Events and Sponsorships

Verified Events are curated, limited-sponsorship experiences (e.g., single-sponsor dinners and roundtables with verified attendees) sold under a separate Order Form. Sponsorship scope, fees, exclusivity, deliverables, attendee targets, cancellation, refund, and substitution terms are as set forth in the applicable Order Form. Event dates, venues, formats, and attendee composition are subject to change; Provider will use commercially reasonable efforts to provide comparable value in the event of a material change. Waitlist inquiries and expressions of interest do not guarantee availability or reservation.

10. Intellectual Property Rights

The Platform, Services, and their contents — including all information, software, text, images, video, audio, data, scores, and design (collectively, the "Content") — are owned by the Company, its licensors, or other providers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Permitted Use. These Terms permit you to use the Platform and Services for your internal business purposes only. Except as expressly permitted (including Report downloads within your Credit and usage limits), you must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content.

Company Trademarks. The Company name and logo, DELVEin, Delve Risk, CYBE^R^®, Cybear, the "DELVEin" icon, the "Dig" icon, Field Marketing Enablement^®, Intelligent Sales Account Plans (ISAP), Battlecard, Monthly Moves, Verified Events, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. CYBE^R^® and Field Marketing Enablement^® are registered trademarks of Delve Risk Solutions, LLC. The DELVEin name and the DELVEin icon are trademarks of Delve Risk Solutions, LLC. You must not use such marks without our prior written permission.

Customer Data. Provider does not store, process, or hold any confidential, proprietary, or sensitive Customer Data. It is prohibited to attempt to upload or store any non-public internal information or data files to Provider.

Provider IP. The Services, Platform, Intelligence Data, Reports, Documentation, and all related intellectual property provided by or derived from Provider — including Aggregated Statistics — are and remain Provider IP. No rights are granted to Customer other than as expressly set forth in these Terms.

Feedback. Any suggestions, ideas, or feedback provided by Customer regarding the Services (including event submissions such as "Missing an Event?" suggestions and issue reports) may be used by Provider without restriction, attribution, or compensation, and Customer assigns all rights in such feedback to Provider.

11. User Contributions and Content Standards

The Platform contains features through which users may submit content — including personal profiles (name, title, photo, LinkedIn, bio), Event Page content, uploaded files and attachments, issue reports, and event suggestions (collectively, "User Contributions"). Other than Customer Data (which is addressed in Section 10), any User Contribution posted to publicly accessible areas of the Platform will be considered non-confidential and non-proprietary, and you grant us and our licensees the right to use, reproduce, modify, display, distribute, and disclose such material for the purpose of operating and providing the Services.

You are responsible for any User Contributions you submit, and they must comply with all applicable laws and must not:

Contain defamatory, obscene, abusive, harassing, violent, hateful, or otherwise objectionable material;
Infringe any intellectual property or other rights of any person, or violate the legal rights (including publicity and privacy rights) of others;
Contain material that could give rise to civil or criminal liability, be likely to deceive any person, or promote or assist any unlawful act;
Impersonate any person or misrepresent your identity or affiliation with any person or organization; or
Give the impression that the material emanates from or is endorsed by us or any other person or entity, if that is not the case.

We have the right to remove or refuse to post any User Contribution, to take any action with respect to it that we deem necessary, to disclose your identity to any third party claiming a violation of their rights, to take legal action, and to terminate or suspend your access for any violation of these Terms. YOU WAIVE AND HOLD HARMLESS THE COMPANY FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE COMPANY DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER THE COMPANY OR LAW ENFORCEMENT AUTHORITIES.

12. Prohibited Uses (General)

You agree not to use the Platform or Services:

In any way that violates any applicable federal, state, local, or international law or regulation (including export laws);
For exploiting or harming minors;
To transmit or procure the sending of any advertising or promotional material without our prior written consent, or to send unlawful communications to Guests or any other person;
To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity;
To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Platform, or which may harm the Company or users, or expose them to liability;
In any manner that could disable, overburden, damage, or impair the Platform or interfere with any other party's use;
To use any robot, spider, scraper, or other automatic device, process, or means to access the Platform or extract Intelligence Data for any purpose without our prior written consent;
To use any manual process to monitor or copy material on the Platform without our prior written consent;
To introduce any viruses, trojan horses, worms, logic bombs, or other malicious or technologically harmful material;
To attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Platform, its servers, or any connected database (including through another user's sign-in link or invite link);
To attack the Platform via a denial-of-service attack; or
By framing, deep-linking, or in-line linking to suggest association, approval, or endorsement without consent.

13. Reliance on Information; Service Changes

Information on the Platform is made available for general business-information purposes. While Provider maintains curated intelligence processes, we do not warrant the accuracy, completeness, timeliness, or usefulness of any Content, Intelligence Data, or Report. Any reliance you place on such information is strictly at your own risk, and we disclaim all liability arising from such reliance. Content provided by third parties (including conference and event listings, venue information, and user-submitted content) reflects solely the position of its source, and we are not responsible for its accuracy. We may update, add, or remove features, Content, and integrations at any time, and we are under no obligation to update any particular Content.

14. Fees and Payment

Customer shall pay Provider the fees specified in the applicable Order Form ("Fees"). Payments are due in U.S. dollars upon acceptance of the Order Form or as otherwise specified therein. Late payments may incur interest at 1.5% per month or the highest rate permitted by law, whichever is lower, plus reasonable costs of collection. Provider may suspend access to the Services if payment is 15 days or more past due. Fees are exclusive of taxes; Customer is responsible for all sales, use, and excise taxes, duties, and charges, excluding taxes on Provider's income.

15. Confidential Information

Each Party shall maintain the confidentiality of the other Party's Confidential Information. Disclosure is permitted only to employees and agents with a need to know, to comply with court orders or applicable law (with reasonable efforts to obtain protective treatment), or to establish a Party's rights. Upon termination, the Receiving Party shall return or destroy all copies of the other Party's Confidential Information. Obligations of non-disclosure survive for five (5) years following termination, or for as long as trade secret protection applies.

16. Geographic Restrictions

The owner of the Platform is based in the Commonwealth of Virginia, United States. We provide the Platform for use only by persons located in the United States. If you access the Platform from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

17. Disclaimer of Warranties

YOUR USE OF THE PLATFORM, ITS CONTENT, THE SERVICES, AND ANY ITEMS OBTAINED THROUGH THEM IS AT YOUR OWN RISK. THE PLATFORM, ITS CONTENT, THE SERVICES, AND ANY ITEMS OBTAINED THROUGH THEM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT FILES OR REPORTS AVAILABLE FOR DOWNLOADING WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE CODE, AND WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY SUCH MATERIAL. THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

18. Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE PLATFORM OR SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, OR LOSS OF DATA — WHETHER CAUSED BY TORT, BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. PROVIDER'S AGGREGATE LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED ONE TIMES THE TOTAL AMOUNTS PAID AND ACCRUED BUT NOT YET PAID TO PROVIDER IN THE TWELVE-MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

19. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Platform or Services. This includes, without limitation, your User Contributions and Event Pages, your events and communications with Guests, any use of the Services' Content other than as expressly authorized, or your use of any information obtained from the Services. Customer shall also indemnify Provider from claims arising from Customer Data infringing intellectual property or privacy rights, Customer's negligence or willful misconduct, Unauthorized Use originating from Customer's accounts, or Customer's modifications to the Services or Reports.

20. Term and Termination

The initial term is one year from the Effective Date, automatically renewing for successive one-year terms unless either Party gives written notice of non-renewal at least 30 days prior to expiration, unless otherwise stated in the applicable Order Form. Provider may terminate immediately if Customer fails to pay within 30 days of notice or breaches the Use Restrictions (Section 4), Intelligence Data provisions (Section 5), or Confidential Information provisions (Section 15). Either Party may terminate with 30 days' written notice for a material breach that remains uncured, or immediately upon the other Party's insolvency.

Upon expiration or termination of this Agreement:

Customer's tier level access to the Platform, Reports, and Intelligence Data ceases, and the Tier level will be set to Tier 0;
Customer must promptly and securely erase all Provider Data in its possession or control that has been ingested into a CRM or similar data repository, including all copies held by its subcontractors, within thirty (30) days;
Following the data erasure, a representative from DELVEin's Customer Success team will follow up with Customer to validate and verify the complete and secure deletion of the information; and
Customer must provide written certification to DELVEin of the complete and secure erasure of all such data upon request.

Provider will make Customer Data reasonably available for export for thirty (30) days following termination, after which Provider may delete it in accordance with the Privacy Policy and applicable law.

21. Governing Law and Binding Arbitration

All matters relating to the Platform and these Terms, and any dispute or claim arising therefrom, shall be governed by and construed in accordance with the internal laws of the Commonwealth of Virginia, without giving effect to any choice-of-law provision. ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL BE SUBJECT TO FINAL AND BINDING ARBITRATION GOVERNED BY THE FEDERAL ARBITRATION ACT. The arbitration shall be conducted before a single arbitrator in accordance with the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes of the American Arbitration Association ("AAA") then in effect. Except as otherwise provided, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of class or representative proceeding unless both you and we specifically agree to do so following initiation of the arbitration. YOU UNDERSTAND AND AGREE THAT, BY ACCEPTING THESE TERMS, YOU AND WE ARE EACH WAIVING THE RIGHT TO A JURY TRIAL OR A TRIAL BEFORE A JUDGE IN A PUBLIC COURT. This clause does not preclude either Party from seeking temporary or preliminary injunctive relief.

Opt-out. You may opt out of this arbitration provision by emailing customersuccess@delverisk.com within 30 days of your initial acceptance of these Terms.

22. Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

23. General Provisions

No waiver by the Company of any term or condition shall be deemed a further or continuing waiver. If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be eliminated or limited to the minimum extent necessary. These Terms, our Privacy Policy, and any applicable Order Form constitute the sole and entire agreement between you and DELVEin with respect to the Platform and Services and supersede all prior understandings, agreements, representations, and warranties, including the prior Delve Risk Solutions, LLC Terms and Conditions with respect to the Platform. The parties are independent contractors. Provider is not liable for failure or delay due to circumstances beyond its reasonable control (Force Majeure). No amendment or modification of an Order Form is effective unless in writing and signed by authorized representatives. Customer may not assign this Agreement without Provider's prior written consent; Provider may assign this Agreement to an affiliate or in connection with a merger, acquisition, or sale of assets. A breach or threatened breach of the confidentiality, Intelligence Data, or use-restriction provisions would cause irreparable harm, entitling the other Party to equitable relief without bond or proof of actual damages.

24. Support

Support is provided to customers experiencing issues connecting to the Services or with general questions regarding Platform functionality. Support requests may be submitted through the in-Platform issue submission feature or by email to customersuccess@delverisk.com. DELVEin will respond to support requests within one (1) business day of receipt.

The information contained in this document is proprietary to Delve Risk Solutions, LLC and is protected by copyright © 2026 Delve Risk Solutions, LLC. All rights reserved. CYBE^R^® and Field Marketing Enablement^® are registered trademarks of Delve Risk Solutions, LLC. The DELVEin name and the DELVEin icon are trademarks of Delve Risk Solutions, LLC. The “Dig” icon is a trademark of Delve Risk Solutions, LLC. Unauthorized use, reproduction, or distribution of this material is strictly prohibited.